It is important for staff at all levels to think about how they interact with others and particularly about the effects of what they do or say. This course is designed to further the understanding of what is useful, what is effective in approaches to others and to practice the skills. The main emphasis will be on behaviour that the delegates find difficult to handle.
For a full course outline please fill out the form below, or call 01825 749390 to speak to one of our advisors.
