Ineffective communication is a serious personal and organisational problem. Through self-analysis, role plays and skills development delegates are given the means to become more effective communicators. Important areas covered include: body language, hidden agendas, introductions, handling aggression, voice modulation, self barriers and listening skills. Delegates will become more confident in handling subordinates, peers and the managers. By the end of the course participants will be able to communicate more skillfully with a greater awareness of how to achieve an appropriate impact.
For a full course outline please fill out the form below, or call 01825 749390 to speak to one of our advisors.
