Many employees face angry and aggressive people on an almost daily basis. Less frequently but significantly this can spill over into a violent situation where the skill of the employee may be vital both for their own safety and the safety of others. This intensive one day course develops awareness and skills useful in preventing and controlling violent or aggressive situations. It also provides participants with an understanding of post event stress and how this can be minimised. By the end of the course participants will be more aware about conflict situations and be able to use techniques to help prevent or control aggression or violence occurring.
For a full course outline please fill out the form below, or call 01825 749390 to speak to one of our advisors.
