Testimonials

Below are a range of testimonials that demonstrate:

• The success of Grosvenor training programmes
• The way we manage and handle diversity
• Our success within various industries
• The partnerships we build with our clients

EXPERIEN SCOREX is a multinational software company which operates worldwide providing services to all the major banks and credit card companies in the world. Grosvenor was asked to provide a development programme for its Southern, Central and Eastern European Division. The delegates were from Southern, Central and Eastern Europe and were working with organisation within those countries so the diversity of delegates and markets was extensive. The following is a quote from the Director responsible, Ricardo Martinez, “I wanted to thank you for your work and motivations towards helping us building a better team. The training was intense and well worth it. We shall schedule another one in the final quarter of the year.”

RICARDO ENGINNERING AND RESEARCH PLC is the leading research and manufacturing organisation in the world for the development of automobile engines and transmissions serving the auto manufacturing industry. Grosvenor has worked with this organisation at board level and in the design and development of a management development programme. The following is a quote from the Managing Director of that organisation Gerald Andrews, “Before meeting Grosvenor Training I was very cynical about training organisations and their effectiveness. Grosvenor Training completely changed my mind and we have now enjoyed a very beneficial partnership over many years that has seen our business develop and grow most successfully.”

HUHTAMAKI is a Finnish multinational which is the largest producer of food receptacles worldwide. They manufacture in 32 countries in the world. Their objectives are to increase their rate of growth and profitability in, what is for them, a fast changing world. To that end they decided to use Grosvenor Training to train a series of Situational Leadership Programmes. The following is a quote from their senior vice president Paul Huckins, “I was surprised at how well Grosvenor was able to understand our business and use their knowledge and experience to apply the Situational Leadership principles to our business. We are extremely pleased with the outcomes and now regard Grosvenor as a long term business partner.

VIRGIN ATLANTIC AIRWAYS is a major airline that had all its airport staff worldwide trained in a combined empowerment and customer care programme that was unique to its industry. Subsequently the airline was voted 'Airline of the Year' for airport services. The following is a quote from their Personnel Manager "Extremely enlightening and unique training. First time we have encountered a company who actually researched our business and trained our staff in their specific needs."

STA TRAVEL a global travel organisation identified a weakness in their middle management. This is a quote from the organisations Preseident "We employed Grosvenor to resolve this issue. The impact of their work has been of tremendous value to the company: helping us drive forward to a much stronger profit position. The level of responsbility and owenership within the organisation has risen dramatically and our managers now have the skills and confidence to maximise performance."

DUCKHAMS OILS underwent an extensive re-organisation which involved sales representatives becoming territory managers giving them full authority to agree finance deals with new and existing customers. This is a quote from their Personnel Manager "Our regional sales manager and sales managers had to adjust to the new levels of authority given to their staff. Grosvenor ran a very successful programme for them which was tailor made to assist their particular needs. The feedback given was that this was the best course they had ever attended and that they gained a great deal from it. It was targetted and extremely well run."

BVRLA - following numerous attempts to deliver a programme of training for the employees of its corporate membership this significant trade association asked Grosvenor to administer, market and manage a range of technical and skill based courses. This is a quote from thier Development Manager "Grosvenor Training Services was given responsibility to administer our in house training programme in 1995 and we have seen a remarkable turn around in course attendances. Grosvenor handles all of our course administration from mailshot to booking facilities and instructors to billing and collecting course fees. They have taken all the 'hassle' away from us which allows us to concentrate on courses, content and quality. Grosvenor are very professional, efficient and effective; long may the relationship continue."